# Twilio: Some Customers Experiencing Issues Querying Messaging Insight Data

> Twilio status incident “Some Customers Experiencing Issues Querying Messaging Insight Data” on 2024-03-08: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm
Last updated: 2024-03-08T23:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-08 20:01 UTC · Resolved: 2024-03-08 23:09 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kkj6f7x85kbm](https://status.twilio.com/incidents/kkj6f7x85kbm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-08 23:09 UTC: Messaging Insight was degraded for 2 days between March 6th at 23:13 UTC and March 8th at 21:57 UTC. During this period, customers may have experienced issues pulling Messaging Insight data. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-08 20:01 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm
- Citation: Twilio, “Some Customers Experiencing Issues Querying Messaging Insight Data” (2024-03-08 20:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm (CC BY 4.0).
- Markdown link: `[Twilio: Some Customers Experiencing Issues Querying Messaging Insight Data (2024-03-08)](https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm)`


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Canonical: https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm · Markdown: https://rewindex.com/company/twilio/incidents/kkj6f7x85kbm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kkj6f7x85kbm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:03.154Z