# Twilio: SMS Delivery Failure to Altan Redes Network in Mexico

> Twilio status incident “SMS Delivery Failure to Altan Redes Network in Mexico” on 2023-09-07: impact minor (vendor’s label), 8.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm
Last updated: 2023-09-07T23:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-07 14:26 UTC · Resolved: 2023-09-07 23:07 UTC · Duration: 8.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kfkhw1rwtrbm](https://status.twilio.com/incidents/kfkhw1rwtrbm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-07 23:07 UTC: The incident causing SMS delivery failures to to Altan Redes Network in Mexico using short codes and registered Alpha Sender IDs has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-07 14:26 UTC, resolved after 8.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm
- Citation: Twilio, “SMS Delivery Failure to Altan Redes Network in Mexico” (2023-09-07 14:26 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failure to Altan Redes Network in Mexico (2023-09-07)](https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm)`


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Canonical: https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm · Markdown: https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kfkhw1rwtrbm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:29.491Z