# Twilio: SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDs

> Twilio status incident “SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDs” on 2025-08-20: impact none (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kfd0j34ylxch
Last updated: 2025-08-20T00:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-20 00:30 UTC · Resolved: 2025-08-20 00:38 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kfd0j34ylxch](https://status.twilio.com/incidents/kfd0j34ylxch)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-08-20 00:38 UTC: Twilio Programmable Messaging was degraded for 32 minutes between 23:09 and 23:41 Pacific Time on 08/12/2025. During this period of time customers may have experienced SMS delivery delays and failures to Multiple Networks in Mexico for a subset of shortcodes and alphanumeric sender IDs. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-08-20 00:30 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kfd0j34ylxch
- Citation: Twilio, “SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDs” (2025-08-20 00:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kfd0j34ylxch (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDs (2025-08-20)](https://rewindex.com/company/twilio/incidents/kfd0j34ylxch)`


---
Canonical: https://rewindex.com/company/twilio/incidents/kfd0j34ylxch · Markdown: https://rewindex.com/company/twilio/incidents/kfd0j34ylxch.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kfd0j34ylxch · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:54.094Z