# Twilio: Elevated Error Rate for Caller Name Lookup API

> Twilio status incident “Elevated Error Rate for Caller Name Lookup API” on 2021-02-11: impact minor (vendor’s label), 4.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kdnh78hg5gky
Last updated: 2021-02-11T21:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-11 16:35 UTC · Resolved: 2021-02-11 21:24 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kdnh78hg5gky](https://status.twilio.com/incidents/kdnh78hg5gky)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-11 21:24 UTC: Elevated error rate for Caller Name Lookup API has been resolved and Twilio Caller Name Lookup is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-02-11 16:35 UTC, resolved after 4.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kdnh78hg5gky
- Citation: Twilio, “Elevated Error Rate for Caller Name Lookup API” (2021-02-11 16:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kdnh78hg5gky (CC BY 4.0).
- Markdown link: `[Twilio: Elevated Error Rate for Caller Name Lookup API (2021-02-11)](https://rewindex.com/company/twilio/incidents/kdnh78hg5gky)`


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Canonical: https://rewindex.com/company/twilio/incidents/kdnh78hg5gky · Markdown: https://rewindex.com/company/twilio/incidents/kdnh78hg5gky.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kdnh78hg5gky · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:54.017Z