# Twilio: SMS Delivery Failures on Canada Videotron (302-500)

> Twilio status incident “SMS Delivery Failures on Canada Videotron (302-500)” on 2021-07-13: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/kdn4wspnxy48
Last updated: 2021-07-13T08:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-13 05:56 UTC · Resolved: 2021-07-13 08:49 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/kdn4wspnxy48](https://status.twilio.com/incidents/kdn4wspnxy48)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-07-13 08:49 UTC: We are no longer experiencing SMS delivery failures to Canada Videotron Network (302-500) when texting from Twilio shortcode numbers. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-07-13 05:56 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/kdn4wspnxy48
- Citation: Twilio, “SMS Delivery Failures on Canada Videotron (302-500)” (2021-07-13 05:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/kdn4wspnxy48 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures on Canada Videotron (302-500) (2021-07-13)](https://rewindex.com/company/twilio/incidents/kdn4wspnxy48)`


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Canonical: https://rewindex.com/company/twilio/incidents/kdn4wspnxy48 · Markdown: https://rewindex.com/company/twilio/incidents/kdn4wspnxy48.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/kdn4wspnxy48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:37.271Z