# Twilio: SendGrid Customer Friendly Name Display Issue in Console

> Twilio status incident “SendGrid Customer Friendly Name Display Issue in Console” on 2025-09-11: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6
Last updated: 2025-09-11T20:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-09-11 19:19 UTC · Resolved: 2025-09-11 20:44 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/k5kfzv22gxd6](https://status.twilio.com/incidents/k5kfzv22gxd6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-11 20:44 UTC: The issue where the "Friendly Name" within the SendGrid Console could not be edited and displayed the default friendly name has been resolved. SendGrid console is now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-09-11 19:19 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6
- Citation: Twilio, “SendGrid Customer Friendly Name Display Issue in Console” (2025-09-11 19:19 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6 (CC BY 4.0).
- Markdown link: `[Twilio: SendGrid Customer Friendly Name Display Issue in Console (2025-09-11)](https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6)`


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Canonical: https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6 · Markdown: https://rewindex.com/company/twilio/incidents/k5kfzv22gxd6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/k5kfzv22gxd6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:57.030Z