# Twilio: Elevated rate of Connection timeouts for webhooks/callbacks

> Twilio status incident “Elevated rate of Connection timeouts for webhooks/callbacks” on 2018-05-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g
Last updated: 2018-05-15T18:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-05-15 18:48 UTC · Resolved: 2018-05-15 18:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/k2x6rsb1dv7g](https://status.twilio.com/incidents/k2x6rsb1dv7g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-05-15 18:48 UTC: We experienced elevated rate of connection timeout errors for a few customers for their webhooks/callbacks between 9:25 PST and 10:53 PST. The issue has been fixed and all systems are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2018-05-15 18:48 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g
- Citation: Twilio, “Elevated rate of Connection timeouts for webhooks/callbacks” (2018-05-15 18:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g (CC BY 4.0).
- Markdown link: `[Twilio: Elevated rate of Connection timeouts for webhooks/callbacks (2018-05-15)](https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g)`


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Canonical: https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g · Markdown: https://rewindex.com/company/twilio/incidents/k2x6rsb1dv7g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/k2x6rsb1dv7g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:17:01.185Z