# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2020-08-11: impact none (vendor’s label), 11 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r
Last updated: 2020-08-11T23:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-11 23:11 UTC · Resolved: 2020-08-11 23:22 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/k2sbxsw0vh5r](https://status.twilio.com/incidents/k2sbxsw0vh5r)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-11 23:22 UTC: We have fully investigated the SMS issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-08-11 23:11 UTC, resolved after 11 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r
- Citation: Twilio, “Automated Alert: No Customer Impact” (2020-08-11 23:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2020-08-11)](https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r)`


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Canonical: https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r · Markdown: https://rewindex.com/company/twilio/incidents/k2sbxsw0vh5r.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/k2sbxsw0vh5r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:01.577Z