# Twilio: "Automated Alert: Minimal Customer Impact"

> Twilio status incident “"Automated Alert: Minimal Customer Impact"” on 2025-04-03: impact none (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd
Last updated: 2025-04-03T06:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-03 06:23 UTC · Resolved: 2025-04-03 06:41 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jz8ywdz17lyd](https://status.twilio.com/incidents/jz8ywdz17lyd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-04-03 06:41 UTC: We have fully investigated the API errors on the transcript retrieval issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-04-03 06:23 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd
- Citation: Twilio, “"Automated Alert: Minimal Customer Impact"” (2025-04-03 06:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd (CC BY 4.0).
- Markdown link: `[Twilio: "Automated Alert: Minimal Customer Impact" (2025-04-03)](https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd)`


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Canonical: https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd · Markdown: https://rewindex.com/company/twilio/incidents/jz8ywdz17lyd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jz8ywdz17lyd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:03:58.234Z