# Twilio: Support ticket submissions to support@authy.com failing

> Twilio status incident “Support ticket submissions to support@authy.com failing” on 2019-11-26: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0
Last updated: 2019-11-26T23:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-11-26 22:53 UTC · Resolved: 2019-11-26 23:43 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jyg6mfcntpb0](https://status.twilio.com/incidents/jyg6mfcntpb0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-11-26 23:43 UTC: We've resolved the issue preventing us from receiving emails sent to support@authy.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-11-26 22:53 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0
- Citation: Twilio, “Support ticket submissions to support@authy.com failing” (2019-11-26 22:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0 (CC BY 4.0).
- Markdown link: `[Twilio: Support ticket submissions to support@authy.com failing (2019-11-26)](https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0)`


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Canonical: https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0 · Markdown: https://rewindex.com/company/twilio/incidents/jyg6mfcntpb0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jyg6mfcntpb0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:43.810Z