# Twilio: Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products

> Twilio status incident “Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products” on 2021-12-17: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f
Last updated: 2021-12-17T17:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-17 15:35 UTC · Resolved: 2021-12-17 17:12 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jtksqkz8fb5f](https://status.twilio.com/incidents/jtksqkz8fb5f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-17 17:12 UTC: Our engineering team has confirmed the issue is now fully resolved and the affected products and services are now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-12-17 15:35 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f
- Citation: Twilio, “Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products” (2021-12-17 15:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f (CC BY 4.0).
- Markdown link: `[Twilio: Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products (2021-12-17)](https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f)`


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Canonical: https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f · Markdown: https://rewindex.com/company/twilio/incidents/jtksqkz8fb5f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jtksqkz8fb5f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:18.262Z