# Twilio: SMS Delivery Issues to Claro in Costa Rica

> Twilio status incident “SMS Delivery Issues to Claro in Costa Rica” on 2019-08-16: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3
Last updated: 2019-08-16T16:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-08-16 05:27 UTC · Resolved: 2019-08-16 16:32 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jqb1kkchnsx3](https://status.twilio.com/incidents/jqb1kkchnsx3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-08-16 16:32 UTC: The issue of SMS delivery degradation towards Claro handsets in Costa Rica, Panama, Honduras, and Nicaragua has been resolved. SMS, Latin America is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-08-16 05:27 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3
- Citation: Twilio, “SMS Delivery Issues to Claro in Costa Rica” (2019-08-16 05:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Issues to Claro in Costa Rica (2019-08-16)](https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3)`


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Canonical: https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3 · Markdown: https://rewindex.com/company/twilio/incidents/jqb1kkchnsx3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jqb1kkchnsx3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:44:56.314Z