# Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States

> Twilio status incident “SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States” on 2026-11-07: impact minor (vendor’s label), 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jnx2660mnhkl
Last updated: 2026-11-08T15:13:57Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-11-07 19:37 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 7 · Affected components: CARRIER NETWORK - SMS Long Code, North America, CARRIER NETWORK - SMS Short Code, North America, SMS Long Code, North America, SMS Long Code, North America, SMS Short Code, North America, ZIPWHIP MESSAGING - SMS Long Code, North America
- [Vendor status page: https://status.twilio.com/incidents/jnx2660mnhkl](https://status.twilio.com/incidents/jnx2660mnhkl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-07 19:37 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-07 19:45 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-07 20:45 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-07 22:46 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-11-08 02:47 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
- **identified** 2026-11-08 10:53 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
- **monitoring** 2026-11-08 15:04 UTC: We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-07 20:53 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States](https://rewindex.com/change/rb1fab6d2fb6d9e.md)
- 2026-11-07 22:53 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States](https://rewindex.com/change/rf13d51d1d7efd5.md)
- 2026-11-08 02:53 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States](https://rewindex.com/change/r7efb7655a0fea3.md)
- 2026-11-08 11:03 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States](https://rewindex.com/change/r44b2178b04de24.md)
- 2026-11-08 15:13 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States](https://rewindex.com/change/rdab5c71448baf6.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-07 19:37 UTC, not resolved, 7 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/jnx2660mnhkl
- Citation: Twilio, “SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States” (2026-11-07 19:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jnx2660mnhkl (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (2026-11-07)](https://rewindex.com/company/twilio/incidents/jnx2660mnhkl)`


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Canonical: https://rewindex.com/company/twilio/incidents/jnx2660mnhkl · Markdown: https://rewindex.com/company/twilio/incidents/jnx2660mnhkl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jnx2660mnhkl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-08T17:14:46.795Z