# Twilio: Error While Purchasing a Phone Number

> Twilio status incident “Error While Purchasing a Phone Number” on 2023-05-03: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jhhbvgttsp19
Last updated: 2023-05-04T02:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-03 20:55 UTC · Resolved: 2023-05-04 02:27 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jhhbvgttsp19](https://status.twilio.com/incidents/jhhbvgttsp19)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-04 02:27 UTC: We are no longer experiencing the issue with Phone Numbers where the purchase confirmation page is not displayed upon purchasing a phone number. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-03 20:55 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jhhbvgttsp19
- Citation: Twilio, “Error While Purchasing a Phone Number” (2023-05-03 20:55 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jhhbvgttsp19 (CC BY 4.0).
- Markdown link: `[Twilio: Error While Purchasing a Phone Number (2023-05-03)](https://rewindex.com/company/twilio/incidents/jhhbvgttsp19)`


---
Canonical: https://rewindex.com/company/twilio/incidents/jhhbvgttsp19 · Markdown: https://rewindex.com/company/twilio/incidents/jhhbvgttsp19.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jhhbvgttsp19 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:05:30.801Z