# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2021-04-24: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d
Last updated: 2021-04-24T19:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-24 18:07 UTC · Resolved: 2021-04-24 19:08 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jfb3vq3ctj7d](https://status.twilio.com/incidents/jfb3vq3ctj7d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-04-24 19:08 UTC: The issue affecting Flex Insights is experiencing delayed data for RealTime SLA metric has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-04-24 18:07 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d
- Citation: Twilio, “On Call Engineers are Investigating” (2021-04-24 18:07 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2021-04-24)](https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d)`


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Canonical: https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d · Markdown: https://rewindex.com/company/twilio/incidents/jfb3vq3ctj7d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jfb3vq3ctj7d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:44:44.176Z