# Twilio: WhatsApp Business API Major Disruptions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-04 06:42 UTC · Resolved: 2023-08-04 08:18 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jdpt5nh4rxrs](https://status.twilio.com/incidents/jdpt5nh4rxrs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-08-04 08:18 UTC: The issue with WhatsApp Business API causing messages to fail and customers to encounter 63020 Business Manager Account Error in the delivery receipts due to a Meta disruption has been resolved. The service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/jdpt5nh4rxrs · Markdown: https://rewindex.com/company/twilio/incidents/jdpt5nh4rxrs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jdpt5nh4rxrs · Generated 2026-10-18T12:41:04.766Z