# Twilio: On Call Engineers are Investigating 500 Errors from Studio's Fetch Step Context and Fetch Execution

> Twilio status incident “On Call Engineers are Investigating 500 Errors from Studio's Fetch Step Context and Fetch Execution” on 2021-12-07: impact none (vendor’s label), 24 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg
Last updated: 2021-12-07T22:27:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-07 22:03 UTC · Resolved: 2021-12-07 22:27 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/jdjnkxzc33hg](https://status.twilio.com/incidents/jdjnkxzc33hg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-07 22:27 UTC: We have fully investigated the 500 errors from Studio's fetch step context and fetch execution issue triggered by our automated alert. It was determined that the errors are currently related to the service outage in our US East data center.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-12-07 22:03 UTC, resolved after 24 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg
- Citation: Twilio, “On Call Engineers are Investigating 500 Errors from Studio's Fetch Step Context and Fetch Execution” (2021-12-07 22:03 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating 500 Errors from Studio's Fetch Step Context and Fetch Execution (2021-12-07)](https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg)`


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Canonical: https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg · Markdown: https://rewindex.com/company/twilio/incidents/jdjnkxzc33hg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jdjnkxzc33hg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:13.342Z