# Twilio: Downstream provider (XL) degraded for Verify SNA in Indonesia

> Twilio status incident “Downstream provider (XL) degraded for Verify SNA in Indonesia” on 2025-05-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt
Last updated: 2025-05-18T07:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-18 07:01 UTC · Resolved: 2025-05-18 07:01 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j9kxjkpchkqt](https://status.twilio.com/incidents/j9kxjkpchkqt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-18 07:01 UTC: Downstream provider (XL) degraded for Verify SNA in Indonesia. The incident occurred from 17:16:51 UTC to 19:40:12 UTC on 05/07/2025. During this period of time customers may have experienced low traffic on using Verify SNA in Indonesia. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-18 07:01 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt
- Citation: Twilio, “Downstream provider (XL) degraded for Verify SNA in Indonesia” (2025-05-18 07:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt (CC BY 4.0).
- Markdown link: `[Twilio: Downstream provider (XL) degraded for Verify SNA in Indonesia (2025-05-18)](https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt)`


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Canonical: https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt · Markdown: https://rewindex.com/company/twilio/incidents/j9kxjkpchkqt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j9kxjkpchkqt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:09:31.462Z