# Twilio: SMS delivery failures and delays to Multiple countries for Authy Customers

> Twilio status incident “SMS delivery failures and delays to Multiple countries for Authy Customers” on 2024-07-20: impact minor (vendor’s label), 43 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x
Last updated: 2024-07-22T17:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-20 22:32 UTC · Resolved: 2024-07-22 17:24 UTC · Duration: 43 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j6wsqgz4m34x](https://status.twilio.com/incidents/j6wsqgz4m34x)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-22 17:24 UTC: Authy outbound SMS delivery failures when sender Ids are not preserved has been resolved, and Authy 2FA and Verify are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-07-20 22:32 UTC, resolved after 43 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x
- Citation: Twilio, “SMS delivery failures and delays to Multiple countries for Authy Customers” (2024-07-20 22:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x (CC BY 4.0).
- Markdown link: `[Twilio: SMS delivery failures and delays to Multiple countries for Authy Customers (2024-07-20)](https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x)`


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Canonical: https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x · Markdown: https://rewindex.com/company/twilio/incidents/j6wsqgz4m34x.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j6wsqgz4m34x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:06:46.455Z