# Twilio: Taskrouter API 500s Error

> Twilio status incident “Taskrouter API 500s Error” on 2023-11-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm
Last updated: 2023-11-01T04:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-01 04:45 UTC · Resolved: 2023-11-01 04:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j66xnmm4fsnm](https://status.twilio.com/incidents/j66xnmm4fsnm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-01 04:45 UTC: Twilio Taskrouter was degraded for 10 minutes between 21:12 and 21:22 Pacific Time on 31st October 2023. During this period of time customers may have experienced 500 error on Taskrouter. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-11-01 04:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm
- Citation: Twilio, “Taskrouter API 500s Error” (2023-11-01 04:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm (CC BY 4.0).
- Markdown link: `[Twilio: Taskrouter API 500s Error (2023-11-01)](https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm)`


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Canonical: https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm · Markdown: https://rewindex.com/company/twilio/incidents/j66xnmm4fsnm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j66xnmm4fsnm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:54:25.928Z