# Twilio: Programmable Messaging Channels and Whatsapp Delays and Failures

> Twilio status incident “Programmable Messaging Channels and Whatsapp Delays and Failures” on 2021-01-28: impact minor (vendor’s label), 37 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j64178n0z7ck
Last updated: 2021-01-28T23:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-28 23:06 UTC · Resolved: 2021-01-28 23:43 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j64178n0z7ck](https://status.twilio.com/incidents/j64178n0z7ck)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-01-28 23:43 UTC: Programmable Messaging Channels and Whatsapp messaging was degraded for 10 minutes between 14:39 and 14:49 Pacific Standard Time on 01/28/2021. During this period, some customers may have experienced message delays and failures. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-01-28 23:06 UTC, resolved after 37 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j64178n0z7ck
- Citation: Twilio, “Programmable Messaging Channels and Whatsapp Delays and Failures” (2021-01-28 23:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j64178n0z7ck (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Messaging Channels and Whatsapp Delays and Failures (2021-01-28)](https://rewindex.com/company/twilio/incidents/j64178n0z7ck)`


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Canonical: https://rewindex.com/company/twilio/incidents/j64178n0z7ck · Markdown: https://rewindex.com/company/twilio/incidents/j64178n0z7ck.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j64178n0z7ck · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:44:32.542Z