# Twilio: 500 Responses Fetching and Deleting Voice Transcriptions

> Twilio status incident “500 Responses Fetching and Deleting Voice Transcriptions” on 2021-08-24: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j35tl03gyrnr
Last updated: 2021-08-24T17:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-24 17:31 UTC · Resolved: 2021-08-24 17:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j35tl03gyrnr](https://status.twilio.com/incidents/j35tl03gyrnr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-24 17:31 UTC: The process to delete transcriptions was degraded for 3 minutes between 09:48 and 09:51 Pacific Time on 08/24/2021. During this period, customers may have received 500 responses on fetching and deleting voice transcriptions. Customer may have also experienced delays on price updates for transcriptions. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-08-24 17:31 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j35tl03gyrnr
- Citation: Twilio, “500 Responses Fetching and Deleting Voice Transcriptions” (2021-08-24 17:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j35tl03gyrnr (CC BY 4.0).
- Markdown link: `[Twilio: 500 Responses Fetching and Deleting Voice Transcriptions (2021-08-24)](https://rewindex.com/company/twilio/incidents/j35tl03gyrnr)`


---
Canonical: https://rewindex.com/company/twilio/incidents/j35tl03gyrnr · Markdown: https://rewindex.com/company/twilio/incidents/j35tl03gyrnr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j35tl03gyrnr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:03:35.911Z