# Twilio: Degraded Flex UI for a Subset of Users

> Twilio status incident “Degraded Flex UI for a Subset of Users” on 2022-03-16: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j293c803z19g
Last updated: 2022-03-16T22:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-16 20:41 UTC · Resolved: 2022-03-16 22:20 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j293c803z19g](https://status.twilio.com/incidents/j293c803z19g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-03-16 22:20 UTC: The incident with Flex Insights when accessing a UI pane that shows the queues and the UI failing to load has been resolved. We are closing this incident and will reach out to affected customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-03-16 20:41 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j293c803z19g
- Citation: Twilio, “Degraded Flex UI for a Subset of Users” (2022-03-16 20:41 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j293c803z19g (CC BY 4.0).
- Markdown link: `[Twilio: Degraded Flex UI for a Subset of Users (2022-03-16)](https://rewindex.com/company/twilio/incidents/j293c803z19g)`


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Canonical: https://rewindex.com/company/twilio/incidents/j293c803z19g · Markdown: https://rewindex.com/company/twilio/incidents/j293c803z19g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j293c803z19g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:41:30.783Z