# Twilio: On Call Engineers are Investigating an issue with Identity services

> Twilio status incident “On Call Engineers are Investigating an issue with Identity services” on 2025-12-17: impact none (vendor’s label), 6 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r
Last updated: 2025-12-17T18:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-17 18:39 UTC · Resolved: 2025-12-17 18:45 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hzbf6w9tpc2r](https://status.twilio.com/incidents/hzbf6w9tpc2r)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-12-17 18:45 UTC: We have fully investigated the Identity services issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-12-17 18:39 UTC, resolved after 6 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r
- Citation: Twilio, “On Call Engineers are Investigating an issue with Identity services” (2025-12-17 18:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with Identity services (2025-12-17)](https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r)`


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Canonical: https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r · Markdown: https://rewindex.com/company/twilio/incidents/hzbf6w9tpc2r.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hzbf6w9tpc2r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:29:03.412Z