# Twilio: Issue with Shortened Link Callback Events

> Twilio status incident “Issue with Shortened Link Callback Events” on 2023-09-27: impact minor (vendor’s label), 58 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hz83g74q2t31
Last updated: 2023-09-27T21:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-27 20:04 UTC · Resolved: 2023-09-27 21:02 UTC · Duration: 58 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hz83g74q2t31](https://status.twilio.com/incidents/hz83g74q2t31)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-27 21:02 UTC: The issue with delays in Shortened Link Callback Events using Messaging Services has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-27 20:04 UTC, resolved after 58 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hz83g74q2t31
- Citation: Twilio, “Issue with Shortened Link Callback Events” (2023-09-27 20:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hz83g74q2t31 (CC BY 4.0).
- Markdown link: `[Twilio: Issue with Shortened Link Callback Events (2023-09-27)](https://rewindex.com/company/twilio/incidents/hz83g74q2t31)`


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Canonical: https://rewindex.com/company/twilio/incidents/hz83g74q2t31 · Markdown: https://rewindex.com/company/twilio/incidents/hz83g74q2t31.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hz83g74q2t31 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:41:17.167Z