# Twilio: Call Failures and Degraded Call Quality on Various Voice Products

> Twilio status incident “Call Failures and Degraded Call Quality on Various Voice Products” on 2021-04-07: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy
Last updated: 2021-04-07T15:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-07 13:08 UTC · Resolved: 2021-04-07 15:11 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hvdqdyyhq0yy](https://status.twilio.com/incidents/hvdqdyyhq0yy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-04-07 15:11 UTC: The issue has been resolved. PSTN, SIP Trunking, Conference, Client, and Flex are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-04-07 13:08 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy
- Citation: Twilio, “Call Failures and Degraded Call Quality on Various Voice Products” (2021-04-07 13:08 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy (CC BY 4.0).
- Markdown link: `[Twilio: Call Failures and Degraded Call Quality on Various Voice Products (2021-04-07)](https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy)`


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Canonical: https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy · Markdown: https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hvdqdyyhq0yy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:50.910Z