# Twilio: Issues with Toll-Free Numbers Provisioning

> Twilio status incident “Issues with Toll-Free Numbers Provisioning” on 2024-05-02: impact minor (vendor’s label), 7 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/htctrf57mcdw
Last updated: 2024-05-09T22:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-02 20:25 UTC · Resolved: 2024-05-09 22:59 UTC · Duration: 7 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/htctrf57mcdw](https://status.twilio.com/incidents/htctrf57mcdw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-05-09 22:59 UTC: Engineers have reported that the Toll-Free Number provisioning issues have been resolved after our provider performed their fix earlier today. Provisioning for Toll-Free numbers is confirmed to be operating normally at this time. Thank you for your patience while we worked with our provider on a fix for this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-05-02 20:25 UTC, resolved after 7 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/htctrf57mcdw
- Citation: Twilio, “Issues with Toll-Free Numbers Provisioning” (2024-05-02 20:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/htctrf57mcdw (CC BY 4.0).
- Markdown link: `[Twilio: Issues with Toll-Free Numbers Provisioning (2024-05-02)](https://rewindex.com/company/twilio/incidents/htctrf57mcdw)`


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Canonical: https://rewindex.com/company/twilio/incidents/htctrf57mcdw · Markdown: https://rewindex.com/company/twilio/incidents/htctrf57mcdw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/htctrf57mcdw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:16:27.198Z