# Twilio: TwiML ConversationRelay Documents Page Error

> Twilio status incident “TwiML ConversationRelay Documents Page Error” on 2026-11-06: impact minor (vendor’s label), 1.9 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hrghhx98wx17
Last updated: 2026-11-06T18:53:58Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-06 16:53 UTC · Resolved: 2026-11-06 18:49 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: DEVELOPER TOOLS - Documentation, Documentation
- [Vendor status page: https://status.twilio.com/incidents/hrghhx98wx17](https://status.twilio.com/incidents/hrghhx98wx17)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-06 16:53 UTC: We are investigating an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are navigated away from the ConversationRelay documentation page and are unexpectedly prompted to log in to the Twilio Console when following the documentation links. We will provide an update in an hour or sooner with our findings.
- **investigating** 2026-11-06 16:58 UTC: We are continuing to investigate this issue.
- **identified** 2026-11-06 17:58 UTC: We identified an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. A fix is currently in progress, and we will provide an update in 2 hours.
- **resolved** 2026-11-06 18:49 UTC: We resolved an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. The service is operating normally.

## Rewindex changes for this incident

- 2026-11-06 18:04 UTC: [Incident updated: TwiML ConversationRelay Documents Page Error](https://rewindex.com/change/rb6dd3c18bc457e.md)
- 2026-11-06 18:53 UTC: [Incident updated: TwiML ConversationRelay Documents Page Error](https://rewindex.com/change/r2c86741da468d9.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-06 16:53 UTC, resolved after 1.9 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/hrghhx98wx17
- Citation: Twilio, “TwiML ConversationRelay Documents Page Error” (2026-11-06 16:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hrghhx98wx17 (CC BY 4.0).
- Markdown link: `[Twilio: TwiML ConversationRelay Documents Page Error (2026-11-06)](https://rewindex.com/company/twilio/incidents/hrghhx98wx17)`


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Canonical: https://rewindex.com/company/twilio/incidents/hrghhx98wx17 · Markdown: https://rewindex.com/company/twilio/incidents/hrghhx98wx17.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hrghhx98wx17 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:28:22.853Z