# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2021-12-22: impact none (vendor’s label), 5 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd
Last updated: 2021-12-22T22:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-22 22:48 UTC · Resolved: 2021-12-22 22:53 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hrc9dqswwbgd](https://status.twilio.com/incidents/hrc9dqswwbgd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-22 22:53 UTC: The incident causing issues with provisioning of Short Codes has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-12-22 22:48 UTC, resolved after 5 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd
- Citation: Twilio, “On Call Engineers are Investigating” (2021-12-22 22:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2021-12-22)](https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd)`


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Canonical: https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd · Markdown: https://rewindex.com/company/twilio/incidents/hrc9dqswwbgd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hrc9dqswwbgd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:22.237Z