# Twilio: Connect App SMS logs are no longer accessible

> Twilio status incident “Connect App SMS logs are no longer accessible” on 2020-03-18: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hqptxzrkys4s
Last updated: 2020-03-18T02:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-18 00:39 UTC · Resolved: 2020-03-18 02:20 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hqptxzrkys4s](https://status.twilio.com/incidents/hqptxzrkys4s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-03-18 02:20 UTC: Our engineering team has determined the impact to be low and will work to determine the best path forward in the coming days. If you are affected by this issue, please reach out to Twilio Support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-03-18 00:39 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hqptxzrkys4s
- Citation: Twilio, “Connect App SMS logs are no longer accessible” (2020-03-18 00:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hqptxzrkys4s (CC BY 4.0).
- Markdown link: `[Twilio: Connect App SMS logs are no longer accessible (2020-03-18)](https://rewindex.com/company/twilio/incidents/hqptxzrkys4s)`


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Canonical: https://rewindex.com/company/twilio/incidents/hqptxzrkys4s · Markdown: https://rewindex.com/company/twilio/incidents/hqptxzrkys4s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hqptxzrkys4s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:02:50.126Z