# Twilio: Programmable Video was Degraded

> Twilio status incident “Programmable Video was Degraded” on 2021-10-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hq16gg6k03q8
Last updated: 2021-10-13T22:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-13 22:56 UTC · Resolved: 2021-10-13 22:56 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hq16gg6k03q8](https://status.twilio.com/incidents/hq16gg6k03q8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-13 22:56 UTC: Programmable Video was degraded for 16 minutes between 14:18 and 14:34 Pacific Time on 10/13/2021. During this period, customers may have experienced HTTP 500 errors when using the Video API. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-13 22:56 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hq16gg6k03q8
- Citation: Twilio, “Programmable Video was Degraded” (2021-10-13 22:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hq16gg6k03q8 (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Video was Degraded (2021-10-13)](https://rewindex.com/company/twilio/incidents/hq16gg6k03q8)`


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Canonical: https://rewindex.com/company/twilio/incidents/hq16gg6k03q8 · Markdown: https://rewindex.com/company/twilio/incidents/hq16gg6k03q8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hq16gg6k03q8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:27.883Z