# Twilio: Some Customers Unable to Fetch Voice Call Recordings without Credentials

> Twilio status incident “Some Customers Unable to Fetch Voice Call Recordings without Credentials” on 2022-03-30: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hjbk3f19dv70
Last updated: 2022-03-30T17:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-30 16:10 UTC · Resolved: 2022-03-30 17:41 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hjbk3f19dv70](https://status.twilio.com/incidents/hjbk3f19dv70)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-03-30 17:41 UTC: The issue in which a subset of customers were unable to fetch voice call recordings without providing credentials has been resolved. The voice call recording service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-03-30 16:10 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hjbk3f19dv70
- Citation: Twilio, “Some Customers Unable to Fetch Voice Call Recordings without Credentials” (2022-03-30 16:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hjbk3f19dv70 (CC BY 4.0).
- Markdown link: `[Twilio: Some Customers Unable to Fetch Voice Call Recordings without Credentials (2022-03-30)](https://rewindex.com/company/twilio/incidents/hjbk3f19dv70)`


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Canonical: https://rewindex.com/company/twilio/incidents/hjbk3f19dv70 · Markdown: https://rewindex.com/company/twilio/incidents/hjbk3f19dv70.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hjbk3f19dv70 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:19.097Z