# Twilio: Twilio Infrastructure Maintenance on the London (IE1) PoP

> Twilio maintenance “Twilio Infrastructure Maintenance on the London (IE1) PoP” on 2026-10-11: impact maintenance (vendor’s label), 9 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv
Last updated: 2026-10-27T08:43:51Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-11 22:28 UTC · Resolved: 2026-10-20 23:30 UTC · Duration: 9 d
- Updates: 4 · Affected components: Programmable Messaging API, PROGRAMMABLE MESSAGING - Programmable Messaging API
- [Vendor status page: https://stspg.io/t39bd8q2mw5z](https://stspg.io/t39bd8q2mw5z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-11 22:28 UTC: Twilio will conduct infrastructure maintenance on the London (IE1) PoP on October 20, 2026, from 3:30pm PDT until 4:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.
- **scheduled** 2026-10-20 21:30 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 22:30 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-20 23:30 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-20 21:33 UTC: [Incident updated: Twilio Infrastructure Maintenance on the London (IE1) PoP](https://rewindex.com/change/r9219962cd7f08c.md)
- 2026-10-20 22:33 UTC: [Incident updated: Twilio Infrastructure Maintenance on the London (IE1) PoP](https://rewindex.com/change/r32b41c71f00693.md)
- 2026-10-27 08:43 UTC: [Incident updated: Twilio Infrastructure Maintenance on the London (IE1) PoP](https://rewindex.com/change/rd63d30a878dd94.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-11 22:28 UTC, resolved after 9 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv
- Citation: Twilio, “Twilio Infrastructure Maintenance on the London (IE1) PoP” (2026-10-11 22:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Infrastructure Maintenance on the London (IE1) PoP (2026-10-11)](https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv)`


---
Canonical: https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv · Markdown: https://rewindex.com/company/twilio/incidents/hhczgl7xnfxv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hhczgl7xnfxv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:13.952Z