# Twilio: United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone

> Twilio maintenance “United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone” on 2026-11-10: impact maintenance (vendor’s label), 9.4 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk
Last updated: 2026-11-11T03:53:50Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-10 18:23 UTC · Resolved: 2026-11-11 03:46 UTC · Duration: 9.4 h
- Updates: 3 · Affected components: CARRIER NETWORK - Legacy Identity MatchAndAttributes, CARRIER NETWORK - Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap, CARRIER NETWORK - Verify Silent Network Auth, Legacy Identity MatchAndAttributes, Lookup Identity Match, Lookup SIM Swap, Verify Silent Network Auth
- [Vendor status page: https://status.twilio.com/incidents/hfzhpknfmkbk](https://status.twilio.com/incidents/hfzhpknfmkbk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-11-10 18:23 UTC: Our carrier partner Vodafone United Kingdom, Vodafone Germany, Vodafone Netherlands and Vodafone Spain is conducting a planned maintenance from 10 November 2026 at 15:15 PST until 10 November 2026 at 19:45 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom, Vodafone Germany, Vodafone Netherlands and Vodafone Spain customers. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **in progress** 2026-11-10 23:16 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-11 03:46 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-10 23:23 UTC: [Incident updated: United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/re2963655b2403b.md)
- 2026-11-11 03:53 UTC: [Incident updated: United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/redc81e66f74023.md)

## Cite this

Maintenance posted by Twilio, started 2026-11-10 18:23 UTC, resolved after 9.4 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk
- Citation: Twilio, “United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone” (2026-11-10 18:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk (CC BY 4.0).
- Markdown link: `[Twilio: United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone (2026-11-10)](https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk)`


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Canonical: https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk · Markdown: https://rewindex.com/company/twilio/incidents/hfzhpknfmkbk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hfzhpknfmkbk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:28:52.315Z