# Twilio: API issue with Lookup Identity Match to Telus Canada

> Twilio status incident “API issue with Lookup Identity Match to Telus Canada” on 2023-08-17: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hf186y3q2321
Last updated: 2023-08-17T03:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-17 02:34 UTC · Resolved: 2023-08-17 03:57 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hf186y3q2321](https://status.twilio.com/incidents/hf186y3q2321)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-08-17 03:57 UTC: The issue affecting intermittent API issue with Lookup Identity Match to Telus Canada has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-08-17 02:34 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hf186y3q2321
- Citation: Twilio, “API issue with Lookup Identity Match to Telus Canada” (2023-08-17 02:34 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hf186y3q2321 (CC BY 4.0).
- Markdown link: `[Twilio: API issue with Lookup Identity Match to Telus Canada (2023-08-17)](https://rewindex.com/company/twilio/incidents/hf186y3q2321)`


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Canonical: https://rewindex.com/company/twilio/incidents/hf186y3q2321 · Markdown: https://rewindex.com/company/twilio/incidents/hf186y3q2321.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hf186y3q2321 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:10.069Z