# Twilio: Inbound and outbound short code MMS in US degraded

> Twilio status incident “Inbound and outbound short code MMS in US degraded” on 2018-10-26: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr
Last updated: 2018-10-27T01:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-10-26 14:25 UTC · Resolved: 2018-10-27 01:33 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hd1pdgnbcgbr](https://status.twilio.com/incidents/hd1pdgnbcgbr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-10-27 01:33 UTC: We continue to observe MMS service degradation between US Short Code and the Sprint network. We have received further guidance on this network maintenance and it is expected to impact MMS service intermittently throughout November. Due to the ongoing nature of the carrier maintenance, we’re resolving this issue and reaching out to our affected customers directly to provide updates as we receive them from our partner.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2018-10-26 14:25 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr
- Citation: Twilio, “Inbound and outbound short code MMS in US degraded” (2018-10-26 14:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr (CC BY 4.0).
- Markdown link: `[Twilio: Inbound and outbound short code MMS in US degraded (2018-10-26)](https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr)`


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Canonical: https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr · Markdown: https://rewindex.com/company/twilio/incidents/hd1pdgnbcgbr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hd1pdgnbcgbr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:37:00.866Z