# Twilio: Reported Alert: Minimal Customer Impact

> Twilio status incident “Reported Alert: Minimal Customer Impact” on 2021-03-23: impact none (vendor’s label), 6 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv
Last updated: 2021-03-23T16:03:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-03-23 15:57 UTC · Resolved: 2021-03-23 16:03 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/h5y9gcbkt8rv](https://status.twilio.com/incidents/h5y9gcbkt8rv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-23 16:03 UTC: We have fully investigated the issue with audio quality in Spain for Programmable Voice, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-03-23 15:57 UTC, resolved after 6 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv
- Citation: Twilio, “Reported Alert: Minimal Customer Impact” (2021-03-23 15:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv (CC BY 4.0).
- Markdown link: `[Twilio: Reported Alert: Minimal Customer Impact (2021-03-23)](https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv)`


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Canonical: https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv · Markdown: https://rewindex.com/company/twilio/incidents/h5y9gcbkt8rv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/h5y9gcbkt8rv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:42:53.299Z