# Twilio: Voice Insights Call Summaries Delayed

> Twilio status incident “Voice Insights Call Summaries Delayed” on 2025-04-22: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d
Last updated: 2025-04-22T15:35:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-22 15:35 UTC · Resolved: 2025-04-22 15:35 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/h2s2mqmnjq6d](https://status.twilio.com/incidents/h2s2mqmnjq6d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-04-22 15:35 UTC: Twilio Voice Insights for customers homed in IE1 was degraded for 8 hours and 40 minutes between 11:30pm and 8:10am Pacific Time between 04/21/2025 and 04/22/2025. During this period of time customers may have experienced delays in the availability of Voice Insights Call Summaries. The issue has now been resolved. There was no impact to Voice Insights customers homed in US1 and AU1.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-04-22 15:35 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d
- Citation: Twilio, “Voice Insights Call Summaries Delayed” (2025-04-22 15:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d (CC BY 4.0).
- Markdown link: `[Twilio: Voice Insights Call Summaries Delayed (2025-04-22)](https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d)`


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Canonical: https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d · Markdown: https://rewindex.com/company/twilio/incidents/h2s2mqmnjq6d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/h2s2mqmnjq6d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:17:22.491Z