# Twilio: Users unable to log in to Console using 2FA

> Twilio status incident “Users unable to log in to Console using 2FA” on 2018-11-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw
Last updated: 2018-11-02T10:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-11-02 10:55 UTC · Resolved: 2018-11-02 10:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gz9qphhp3jtw](https://status.twilio.com/incidents/gz9qphhp3jtw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-11-02 10:55 UTC: Between 2:48am and 3:43am PST we experienced an issue where users who had configured two factor authentication (2FA) were unable to log into the account Console. The issue has been fixed by our engineers. All logins can proceed normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2018-11-02 10:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw
- Citation: Twilio, “Users unable to log in to Console using 2FA” (2018-11-02 10:55 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw (CC BY 4.0).
- Markdown link: `[Twilio: Users unable to log in to Console using 2FA (2018-11-02)](https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw)`


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Canonical: https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw · Markdown: https://rewindex.com/company/twilio/incidents/gz9qphhp3jtw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gz9qphhp3jtw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:33.526Z