# Twilio: Degradation with Programmable Voice ‘s Virtual Agent with Google Dialogflow

> Twilio status incident “Degradation with Programmable Voice ‘s Virtual Agent with Google Dialogflow” on 2025-05-12: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gz46gq0k40pw
Last updated: 2025-05-12T22:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-12 20:03 UTC · Resolved: 2025-05-12 22:33 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gz46gq0k40pw](https://status.twilio.com/incidents/gz46gq0k40pw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-12 22:33 UTC: Virtual Agents with Google Dialogflow has been resolved and Programmable Voice is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-05-12 20:03 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gz46gq0k40pw
- Citation: Twilio, “Degradation with Programmable Voice ‘s Virtual Agent with Google Dialogflow” (2025-05-12 20:03 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gz46gq0k40pw (CC BY 4.0).
- Markdown link: `[Twilio: Degradation with Programmable Voice ‘s Virtual Agent with Google Dialogflow (2025-05-12)](https://rewindex.com/company/twilio/incidents/gz46gq0k40pw)`


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Canonical: https://rewindex.com/company/twilio/incidents/gz46gq0k40pw · Markdown: https://rewindex.com/company/twilio/incidents/gz46gq0k40pw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gz46gq0k40pw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:11.121Z