# Twilio: Automated Alert: Customers Impacted for MMS Delivery Delays will be Contacted Directly

> Twilio status incident “Automated Alert: Customers Impacted for MMS Delivery Delays will be Contacted Directly” on 2021-12-28: impact none (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9
Last updated: 2021-12-28T20:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-28 20:43 UTC · Resolved: 2021-12-28 20:57 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gylkhwf0vkc9](https://status.twilio.com/incidents/gylkhwf0vkc9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-28 20:57 UTC: We have fully investigated the MMS delivery delays to US Carriers from a small subset of Twilio Short codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-12-28 20:43 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9
- Citation: Twilio, “Automated Alert: Customers Impacted for MMS Delivery Delays will be Contacted Directly” (2021-12-28 20:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9 (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Customers Impacted for MMS Delivery Delays will be Contacted Directly (2021-12-28)](https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9)`


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Canonical: https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9 · Markdown: https://rewindex.com/company/twilio/incidents/gylkhwf0vkc9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gylkhwf0vkc9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:13.392Z