# Twilio: Some TaskRouter customers experiencing 500 errors

> Twilio status incident “Some TaskRouter customers experiencing 500 errors” on 2020-07-28: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz
Last updated: 2020-07-28T14:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-28 11:32 UTC · Resolved: 2020-07-28 14:14 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gwd0fq0wwvqz](https://status.twilio.com/incidents/gwd0fq0wwvqz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-28 14:14 UTC: We are no longer observing 500 errors for customers using TaskRouter services. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-07-28 11:32 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz
- Citation: Twilio, “Some TaskRouter customers experiencing 500 errors” (2020-07-28 11:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz (CC BY 4.0).
- Markdown link: `[Twilio: Some TaskRouter customers experiencing 500 errors (2020-07-28)](https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz)`


---
Canonical: https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz · Markdown: https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gwd0fq0wwvqz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:15:03.919Z