# Twilio: Flex Conference - Unable to Transfer External Calls

> Twilio status incident “Flex Conference - Unable to Transfer External Calls” on 2021-05-19: impact minor (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s
Last updated: 2021-05-19T18:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-19 18:00 UTC · Resolved: 2021-05-19 18:39 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gq2x02zxkd9s](https://status.twilio.com/incidents/gq2x02zxkd9s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-19 18:39 UTC: We are no longer experiencing issues with Flex- Conference Participants API. This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-19 18:00 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s
- Citation: Twilio, “Flex Conference - Unable to Transfer External Calls” (2021-05-19 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s (CC BY 4.0).
- Markdown link: `[Twilio: Flex Conference - Unable to Transfer External Calls (2021-05-19)](https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s)`


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Canonical: https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s · Markdown: https://rewindex.com/company/twilio/incidents/gq2x02zxkd9s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gq2x02zxkd9s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:34.638Z