# Twilio: Delays in message deletion affecting Programmable SMS for ~10% of customers

> Twilio status incident “Delays in message deletion affecting Programmable SMS for ~10% of customers” on 2017-05-01: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gmk008bcgl1p
Last updated: 2017-05-02T02:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-01 20:22 UTC · Resolved: 2017-05-02 02:41 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gmk008bcgl1p](https://status.twilio.com/incidents/gmk008bcgl1p)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-05-02 02:41 UTC: As of 7:30 pm Pacific time, all the delete requests have been processed and all the rest queues have cleared.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2017-05-01 20:22 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gmk008bcgl1p
- Citation: Twilio, “Delays in message deletion affecting Programmable SMS for ~10% of customers” (2017-05-01 20:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gmk008bcgl1p (CC BY 4.0).
- Markdown link: `[Twilio: Delays in message deletion affecting Programmable SMS for ~10% of customers (2017-05-01)](https://rewindex.com/company/twilio/incidents/gmk008bcgl1p)`


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Canonical: https://rewindex.com/company/twilio/incidents/gmk008bcgl1p · Markdown: https://rewindex.com/company/twilio/incidents/gmk008bcgl1p.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gmk008bcgl1p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:59.993Z