# Twilio: SMS Delivery Delays From a Subset of Twilio Short Codes to Docomo Pacific United States

> Twilio status incident “SMS Delivery Delays From a Subset of Twilio Short Codes to Docomo Pacific United States” on 2026-10-26: impact minor (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gkbf2j6ntllh
Last updated: 2026-10-27T09:10:56Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-10-26 19:50 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: CARRIER NETWORK - SMS Short Code, North America, SMS Short Code, North America
- [Vendor status page: https://status.twilio.com/incidents/gkbf2j6ntllh](https://status.twilio.com/incidents/gkbf2j6ntllh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-26 19:50 UTC: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-26 19:57 UTC: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-26 20:57 UTC _(edited after publishing)_: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-26 22:58 UTC: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-27 03:04 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-26 20:04 UTC: [Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States](https://rewindex.com/change/ra547f2c8239247.md)
- 2026-10-26 21:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States](https://rewindex.com/change/r178cf449bfaa7f.md)
- 2026-10-27 00:53 UTC: [Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States](https://rewindex.com/change/r7447e8a1842003.md)
- 2026-10-27 03:13 UTC: [Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes to Docomo Pacific United States](https://rewindex.com/change/r89914638ffe066.md)


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Canonical: https://rewindex.com/company/twilio/incidents/gkbf2j6ntllh · Markdown: https://rewindex.com/company/twilio/incidents/gkbf2j6ntllh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gkbf2j6ntllh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T09:10:56.295Z