# Twilio: Gap in Voice Insights Call Summaries

> Twilio status incident “Gap in Voice Insights Call Summaries” on 2024-09-19: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y
Last updated: 2024-09-19T17:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-19 13:34 UTC · Resolved: 2024-09-19 17:59 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/gdfnr0gcr42y](https://status.twilio.com/incidents/gdfnr0gcr42y)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-19 17:59 UTC: The backfill is now complete and Voice Insights Call Summaries for calls that ended between 4:30 and 5:00AM are available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-19 13:34 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y
- Citation: Twilio, “Gap in Voice Insights Call Summaries” (2024-09-19 13:34 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y (CC BY 4.0).
- Markdown link: `[Twilio: Gap in Voice Insights Call Summaries (2024-09-19)](https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y)`


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Canonical: https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y · Markdown: https://rewindex.com/company/twilio/incidents/gdfnr0gcr42y.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/gdfnr0gcr42y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:47.879Z