# Twilio: New Flex Project Creation Failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-06-24 14:26 UTC · Resolved: 2020-06-24 20:54 UTC · Duration: 6.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/g96klmqj5dzw](https://status.twilio.com/incidents/g96klmqj5dzw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-06-24 20:54 UTC: We have resolved the errors that caused the creation of new Flex projects to fail. New Flex projects that encountered setup errors during the incident time of 5:51 am PST and 1:06 pm PST cannot be used with Flex. We recommend closing these impacted projects. New Flex projects can be created in their place.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/g96klmqj5dzw · Markdown: https://rewindex.com/company/twilio/incidents/g96klmqj5dzw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/g96klmqj5dzw · Generated 2026-10-18T10:41:28.525Z