# Twilio: Outbound calls to Malaysia failing to connect

> Twilio status incident “Outbound calls to Malaysia failing to connect” on 2021-06-17: impact none (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w
Last updated: 2021-06-17T03:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-06-17 03:10 UTC · Resolved: 2021-06-17 03:41 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/g1pwgf4wlp9w](https://status.twilio.com/incidents/g1pwgf4wlp9w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-06-17 03:41 UTC: We have fully investigated the issue related to making outbound calls from Twilio Phone numbers to Non-Twilio Phone numbers in Malaysia, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-06-17 03:10 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w
- Citation: Twilio, “Outbound calls to Malaysia failing to connect” (2021-06-17 03:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w (CC BY 4.0).
- Markdown link: `[Twilio: Outbound calls to Malaysia failing to connect (2021-06-17)](https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w)`


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Canonical: https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w · Markdown: https://rewindex.com/company/twilio/incidents/g1pwgf4wlp9w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/g1pwgf4wlp9w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:23.244Z