# Twilio: Packet Loss in US-WEST-2 Region Impacting Voice Traffic

> Twilio status incident “Packet Loss in US-WEST-2 Region Impacting Voice Traffic” on 2021-04-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc
Last updated: 2021-04-14T16:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-04-14 16:38 UTC · Resolved: 2021-04-14 16:38 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/fvylt7lfsrfc](https://status.twilio.com/incidents/fvylt7lfsrfc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-04-14 16:38 UTC: Between 6:25 AM and 6:45 AM PDT, our partner provider experienced elevated gateway packet loss, impacting connectivity to the US-WEST-2 Region. This caused minimal degradation to voice traffic and a small subset of customers saw 11205 ‘HTTP connection failure’ errors for a subset of API calls. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-04-14 16:38 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc
- Citation: Twilio, “Packet Loss in US-WEST-2 Region Impacting Voice Traffic” (2021-04-14 16:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc (CC BY 4.0).
- Markdown link: `[Twilio: Packet Loss in US-WEST-2 Region Impacting Voice Traffic (2021-04-14)](https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc)`


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Canonical: https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc · Markdown: https://rewindex.com/company/twilio/incidents/fvylt7lfsrfc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/fvylt7lfsrfc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:22.914Z