# Twilio: SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes

> Twilio status incident “SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes” on 2026-11-09: impact minor (vendor’s label), 8.7 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt
Last updated: 2026-11-09T16:23:54Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-09 07:38 UTC · Resolved: 2026-11-09 16:19 UTC · Duration: 8.7 h
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://status.twilio.com/incidents/ftg4m9bxt7wt](https://status.twilio.com/incidents/ftg4m9bxt7wt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-09 07:38 UTC: Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-11-09 08:44 UTC: Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-11-09 10:48 UTC: Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-11-09 14:17 UTC: We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-11-09 16:19 UTC: The incident has been resolved and SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes is operating normally.

## Rewindex changes for this incident

- 2026-11-09 08:53 UTC: [Incident updated: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes](https://rewindex.com/change/r4693aea9ac82cc.md)
- 2026-11-09 10:53 UTC: [Incident updated: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes](https://rewindex.com/change/r1b5cd61ad1476b.md)
- 2026-11-09 14:23 UTC: [Incident updated: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes](https://rewindex.com/change/rdd1e817c58e95d.md)
- 2026-11-09 16:23 UTC: [Incident updated: SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes](https://rewindex.com/change/r13e122b300b81a.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-09 07:38 UTC, resolved after 8.7 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt
- Citation: Twilio, “SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes” (2026-11-09 07:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (2026-11-09)](https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt)`


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Canonical: https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt · Markdown: https://rewindex.com/company/twilio/incidents/ftg4m9bxt7wt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ftg4m9bxt7wt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-09T16:27:26.494Z